Effective Date: 02 16, 2013

Michelle's Pharmacy (hereafter “Pharmacy”) strives to be your trusted solution for your prescription medication and wellness needs. We are committed to providing our customers with fast, convenient services, both in our stores and online. As we continue to advance our website capabilities, we want you to know that your personal information is protected.

This privacy policy answers the questions that you may have regarding your privacy when you use michellespharmacy.com

What information is collected?

When you order prescription refills, our form asks you to provide a limited amount of personal and/or health-related information. This information is necessary to process your order. Categories of personally identifiable information include: name, address, phone number, e-mail address, date of birth, address and prescription number. Additionally, our web server automatically collects click-stream information such as the address (or "URL") of the website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.

How is the information used?

You may choose to supply personalized information that will enable you to receive focused customer service that we cannot offer anonymous users. That customer service may include eNewsletters, communication with our pharmacists, etc. We also use the information that you provide in order to respond to your requests, customize your online experience, administer promotions, offer new services and measure the effectiveness of our website or our marketing endeavors.

Do you share the information I provide?

We will not intentionally release the information you have provided other than to you, Pharmacy agents (such as contracted fulfillment parties, if any), or your prescriber or other authorized medical professional. We may forward your prescription information to your insurance plan, so that we can handle reimbursement of your prescription purchase for your convenience.

• Agents: We may employ other companies and individuals to perform functions on our behalf. These functions may include hosting sites from this website, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, etc. They may be given access to personal information needed to perform these functions, but may not use it for other purposes.
• Promotional Offers: We may send offers to selected groups of customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please notify us.
• Disclosures: As required by law, we will disclose medical and other information which may relate to you. For example, in compliance with the Methamphetamine Control Act of 1996, we will provide the Drug Enforcement Administration with the name and address of each individual who orders products on this website which contain the ingredients ephedrine or pseudoephedrine.
• Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Pharmacy or substantially all of its assets are acquired, customer information will of course be one of the transferred assets and is permissible under law.
• Protection of Pharmacy and Others: We release account and other personal information when we believe release is appropriate to comply with laws; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of this website, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Do I have choices regarding how my information is used?

You can always choose not to provide information, even though it might be required to order a prescription refill or to take advantage of other website features.

If you do not want to receive e-mail from us or to add or update certain personal information, please unsubscribe from our eNewsletter

It is your responsibility to review our Privacy Policy and Terms and Conditions for changes.

Any other communications may also be directed to: [email protected] or to Pharmacy at (217) 854-4022.

What about cookies?

"Cookies" are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser. Cookies let us "remember" information about your preferences and passwords and allow you to move within our websites without reintroducing yourself. We use cookie and web beacon technology to track which pages on our sites our visitors view and which web browsers our visitors use. Cookies allow us to record user-specific information on what pages customers access or visit, record past activity at a site in order to provide better service when customers return to our site, and customize web page content on customers' browser type or other information that the customer sends.

Cookies do not enable us to determine the identity of any visitor to our website. We cannot identify you unless you specifically tell us who you are.

Most Internet browsers permit you to erase or block cookies. Refer to your browser instructions or help screens to assist you in these processes: preventing your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that cookies permit you to take full advantage of this website's features and we recommend that you leave them turned on.

Third Party Service Providers:

• We contract with Infinity Box, a service partner, to provide us with form maintenance and administration.
• We contract with Campaign Monitor for eNewsletter subscription and maintenance, to measure the effectiveness of email communications, as well as to perform analysis of our subscribers’ interest in our content. We will use this information to improve our communications by ensuring that related promotions and services continue to be provided. No personally identifiable information, such as street address or prescription information etc., is shared with Campaign Monitor. Campaign Monitor is contractually prohibited from using the information obtained in the course of providing these services to Pharmacy in any manner other than to help us provide the best possible customer experience.

How secure is the information I provided?

Pharmacy is committed to protecting your personal information. We use technology that is designed for use with secure web servers. Prescription drug information resides behind a firewall where it cannot be accessed without proper authorization. Secure Sockets Layer ("SSL") technology encrypts your personal information as well as your prescription health history as it is transmitted over the Internet. You maintain the security of your medical information by keeping your user name, password and other personal information confidential.

Does Pharmacy collect information from minors?

It is against our policy to sell prescription products to persons under the age of 18. We sell children's products for purchase by adults. If you are under 18, you should use this website only with involvement of a parent or guardian.

Information You Give Us and Your Consent

By visiting our website and using the services and features that we have made available, you consent to our collection and use of information in the manner we have described for you in the "How is the information used?" section above. You also consent to the terms and conditions that we have posted on our website.

Links to Other Sites

We may provide links to other sites that we believe offer useful services. Since these other sites are not under the control of Pharmacy, we cannot and do not make any representation or guarantee regarding the linked sites or their content. Our providing these links does not constitute an endorsement by Pharmacy, and we cannot be responsible for the privacy policies or security procedures of the linked sites. Therefore, you should review a linked site's privacy and security policies before entering any information.

Will this privacy policy change?

As our business changes, we will continue to implement new technologies and improve the services and features we provide. This privacy policy and the Terms of Use will be updated to reflect these changes. The use of information that we gather now is subject to the privacy policy in effect at the time of use. If there are changes or additions to this privacy policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have.

It is your responsibility to review our privacy policy and Terms and Conditions for changes.

Whom can I contact if I have questions or concerns?

If you choose to visit michellespharmacy.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages and application of the laws of the state of Illinois. If you have any concern about this privacy policy, please contact us at [email protected] and we will try to resolve your concern.